Shipping policy
Welcome to Ariddha. We are committed to delivering our curated collections with the same care and elegance that goes into crafting them. As part of our commitment to a seamless luxury experience, we offer Complimentary Shipping on all orders within India.
1. Shipping Charges
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Domestic (India): We offer Free Standard Shipping on all orders across India, with no minimum purchase value required. We currently only ship within India.
2. Processing & Delivery Timelines
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Standard Orders: All ready-to-ship orders are processed and dispatched within 1-2 business days.
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Customized Orders: For items involving customization (such as blouse stitching, fall/pico, or made-to-order lehengas), the processing time may vary. Our team will communicate the estimated dispatch date at the time of order confirmation.
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Estimated Delivery Time: * Metro Cities: 3–5 business days post-dispatch.
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Rest of India: 5–7 business days post-dispatch.
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Note: Deliveries may occasionally be delayed due to public holidays, extreme weather, or carrier delays. We will keep you informed via email/SMS in such cases.
3. Trusted Shipping Partners
To ensure the safety of your high-value outfits, we partner exclusively with reputed courier services, including Blue Dart, Delhivery, and DTDC.
4. Order Tracking
Once the order is dispatched, you will receive a shipping confirmation via email or SMS containing your Tracking ID and a link to monitor your package in real-time.
5. Local Pickup (Indore Showrooms)
Customers in Indore have the option to pick up their orders directly from our showrooms. Please select the "Local Pickup" option at checkout.
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Ariddha By Banaras Saree Centre: 1A Kanchan Bagh, South Tukoganj, Indore, M.P. 452001.
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Banaras Saree Centre: 397 Tilak Nagar, Indore, M.P. 452018.
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Timeline: Orders are typically ready for pickup within 24 hours. Please bring your order confirmation at the time of pickup.
6. Transit Damage & Tampering
Your order is insured during transit until it is delivered to you.
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Important: If the package appears tampered with or damaged at the time of delivery, please refuse to accept it and contact our customer care immediately at +91 9644402068 or email us at banarasind@gmail.com.
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We recommend filming a brief unboxing video to assist us in resolving any rare instances of transit-related issues.
